Making the hospital more patient-centred

At Geneva University Hospitals, our priority is the patient. Everything we do is for their health and well-being. The continuity of care before, during and after hospitalisation is paramount, which means creating optimal clinical routes, having effective management and decision-support tools, and continuously improving interdisciplinary collaboration. A more patient-centred hospital is also a hospital with shorter waiting times, especially in A&E, in a more pleasant setting.

Another concern in this area is that the specific nature of health professions means that inspections and administrative procedures are constantly increasing. Gradually, sometimes insidiously, this development has had the perverse effect of reducing the time that caregivers can actually spend with patients.

Geneva University Hospitals therefore plan to better distribute the tasks of their employees, so as to increase the time devoted to patients and their families.

Last update : 24/01/2017