Plan Stratégique

20/20 Vision

Vision 20/20The HUG's first social and environmental report

For many years, Geneva University Hospitals have been committed to patient well-being, the working conditions of employees, and the valuable contributions made to the community. 

Environmental management is also a key priority, as stipulated in the service contract with the State of Geneva.

Strengthening collaboration within the Lake Geneva "Health Valley"

Since the late nineteenth century, French-speaking Switzerland - and particularly the Lake Geneva region - has become a major centre of global excellence in the field of healthcare. Growth sectors such as medtech and biotech have brought together nearly 750 companies and 20,000 employees as well as 500 university laboratories and 5000 researchers, all in a limited area.

Attracting and retaining talent

To attract and retain talent, every employee needs to feel fulfilled at work. This means recognising and enhancing their individual skills, creating a motivating environment, and providing a strong incentive to make progress in their career or to progress within the HUG, as well as paying special attention to achieving work-life balance.

Offering advanced services at the lowest cost

Offering the best care at the lowest cost: this is clearly the vocation of a public service institution like the HUG. In the field of rehabilitation treatment, as was previously the case for acute somatic care, changes to framework conditions, especially new pricing structures, means that flat rates will have to phased out to make way for billing based on the service received and the actual resources consumed for each patient. To achieve this, substantial work needs to be carried out on data collection and information processing.

Increasing our competitiveness

The HUG are recognized as one of the cornerstones of healthcare in the Lake Geneva region. However, this position is not a given, and their competitiveness needs to be constantly reinforced to be able to face current challenges. In particular, these challenges include the opening of inter-cantonal borders, which is increasing patient mobility, increasingly selective and competitive calls for services from non-university cantons, and a particularly high private insurance rate among Geneva's population, requiring an appropriate response. But that's not all.

Adapting to the growth and ageing of the population

As a central player in the public health system, the HUG must be prepared to adapt to population changes and anticipate their consequences. The population increase has an effect on the demand for care. From more acute somatic treatment - particularly in the oncology field - to more outpatient treatment, as well as more interventional medicine and the development of new treatments for all ages of life, there are many very complex issues that have to be addressed as part of requirements planning.

Making the hospital more patient-centred

At Geneva University Hospitals, our priority is the patient. Everything we do is for their health and well-being. The continuity of care before, during and after hospitalisation is paramount, which means creating optimal clinical routes, having effective management and decision-support tools, and continuously improving interdisciplinary collaboration. A more patient-centred hospital is also a hospital with shorter waiting times, especially in A&E, in a more pleasant setting.


People at the heart of all our challenges

L’humain au centre de tous nos défis

The environment in which the HUG carry out their work has a major influence on their strategy.

As a result, it is impossible to forego a thorough analysis of social, political and economic context.